Terms and Conditions
All Haddon Fine Art Editions products are sold subject to the terms and conditions set out below. By placing an order through our site, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.
1. Trade Only
You must be a member of the art trade to purchase products from Haddon Fine Art Editions.
2. Acceptance of Order
Your order becomes a binding contract as soon as it has been accepted by Haddon Fine Art Editions, subject to your rights of cancellation (please see section 6).
The product(s) you order will be made bespoke to you in accordance with the instructions and specifications you have given us.
It is your responsibility to check all the details and aspects of your order are correct and that the goods are suitable for your requirements (including product features, measurements, dimensions, delivery and access) when we send through your order acknowledgement email.
After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that we will despatch your order (Dispatch Confirmation). The contract between us will only be formed when we send you the Dispatch Confirmation.
We may change our terms from time to time, terms only apply on the day you order your goods. The Contract will relate only to those products whose dispatch we have confirmed in the Dispatch Confirmation.
All descriptions, weight, size, materials, media, etc., are those of the original artist and may not be relied upon as accurate, any such description shall not form part of this agreement.
Because our products are made/ordered specifically for your order, it is not possible to return them if they are not suitable.
If a product received is damaged or we have made a mistakes with your order, we will of course repair or replace it as soon as possible.
Upon delivery of your product(s), please check it very carefully and report any problems immediately as we will not be held liable for visible defects identified after 24 hours of delivery. If possible, please sign for any damaged packaging with the delivery company when your item is delivered.
You have a legal obligation to take reasonable care of the products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
We cannot be held liable for conditions of use or storage within the customer’s address after delivery which may affect the product(s) in any way.
First orders will be charged pro forma. We will telephone for payment when your order is ready for dispatch.
30 Day Account
Orders sent on a 30 day account must be paid in full to Haddon Fine Art Editions within 30 days of receiving your order. Payment can be made by BACS, Credit or Debit Card (exceptions apply) or by Cheque. Failure to pay within the 30 day terms of the contract will be charged interest daily at our discretion.
Every effort is made to ensure that prices are correct at the time of publication. If an error has been made, we or you may cancel the order subject to the terms indicated under section 5.
We reserve the right to change prices without notice up until the time you have placed your order.
Each item from Haddon Fine Art Editions is made and packaged to order. We will endeavour to dispatch your items as soon as possible.
Standard and bespoke art is made to your order and therefore personalised as recognised by the Distance Selling Regulations.
If you need to amend or cancel your order for standard or bespoke products, you have the right to do so at any time up to 48 hours after you have placed your order. If you amend your order in any way more than 48 hours after you placed it, we reserve the right to charge you any costs we have incurred in relation to your order.
Any specially requested bespoke products cannot be returned after you have received them unless they are confirmed as defective or damaged, in which case they will be taken away by the delivery service and repaired or replaced at our discretion.
Although we check every product before it is dispatched, there are rare occurrences of art being damaged whilst in transit. If your package arrives visibly damaged, you must sign your delivery ‘damaged’ when the courier requests a signature. Please take photographs of the damaged packaging and the damaged item and send it to: firstname.lastname@example.org.
The piece will need to be wrapped in as much of the original packaging as possible, placed back into the external packaging and sealed before it is collected for return.
8. Colour & Anomalies
Although we are confident that our production process produces limited edition art that is as closely matched to the original product as possible, goods may not always appear exactly the same colour as shown on your computer monitor.
Contact Address and Company Details
Haddon Fine Art Editions
6-7 Victoria Parade
Managing Directors: Paul & Fiona Haddon
Vat Number: 786478071